Front Office Administrator

Last Updated:
March 30, 2026

Norris & Hyde IT is a leading privately owned Information & Technology company, providing a diverse range of IT support and sales to commercial and private customers throughout the Mid-West. Based in Geraldton, we pride ourselves on delivering reliable service and building strong client relationships.

We are currently seeking a highly organised, motivated, and enthusiastic individual to join our team as a Front Office Administrator.

This is an excellent opportunity for someone looking to build a career in administration, with a traineeship available for the right candidate.

  • Full Time
  • Geraldton, Western Australia
  • Salary is negotiable and will be determined based on experience

About the Role

As the first point of contact for our business, you will play a key role in ensuring the smooth day-to-day operation of our front office. Your responsibilities will include, but are not limited to:

  • Providing a professional and friendly first point of contact for all company services
  • Managing front desk operations while maintaining a well-presented reception area
  • Processing payments accurately, including cash, cheque, and EFTPOS transactions
  • Answering and directing incoming phone calls and emails
  • Scheduling jobs and appointments
  • Sorting, registering, and distributing incoming and outgoing mail
  • Coordinating courier pickups and deliveries
  • Assisting with customer enquiries in a timely and professional manner
  • Performing general data entry, filing, and record keeping
  • Providing administrative support and general office duties
  • Liaising with internal staff to support daily operations
  • Managing stock, including monitoring and maintaining inventory levels, ordering supplies, receiving and recording deliveries, organising storage areas, and assisting with stock take and inventory control
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Bonus (Not Essential)

Previous experience within the IT industry or a similar technical environment

About You

To be successful in this role, you will demonstrate:

  • A warm, friendly, and professional manner with excellent communication skills
  • Strong attention to detail and effective time management abilities
  • A positive attitude with a willingness to learn and follow instructions
  • A confident and professional phone manner
  • The ability to work both independently and as part of a team
  • The ability to perform in a fast-paced environment
  • High levels of motivation, honesty, and conscientiousness
  • Strong organisational skills with the ability to multi-task
  • Proficient computer skills
  •  

Only shortlisted applicants will be contacted for an interview.

How to Apply:

To apply for this role please forward a covering letter detailing the motivation for your application together with a copy of your CV. Please apply via email to René le Grange –